"I'm very sorry to have come across this way, I never thought you were "failing", and the quality of the game shows through as a labor of love. There are so many interesting details and such. I don't want to be given top priority, I just want to know how far back in the queue I am."
What I'm trying to explain is that it's impossible to tell you. How can we codify something as fluid as puppet request? I didn't really want to do a deep dive into why it's not possible but I will.
Let's imagine 5 people have open puppet requests. You are the first in 'line'. Meaning you have the oldest request. You should be next in line right? Wrong.
1. Your request is open ended. You want to speak with an NPC about a thing that may or may not be related to a plot, your job, or information you are looking for.
2. There are 3 GMs on. None of them are running the plot, know about your job, or have the information you are looking for. The GM that does, is not online. The GMs online reach out to that other GM who is not online and ask for information on how to handle the request.
2A. The GM that isn't online is not around.
2B. The GM that isn't online says they want to handle it themselves.
You are first in line, but your puppet request cannot currently be handled. Should we stop all puppeting because we can't handle your request? You are first in line after all.
No, of course not. That's why we don't tell you where you are in line. We don't need people xhelping asking how come other people are getting puppets fullfilled when they are first in line and haven't had theirs done.
3. The information you want or the job your want to talk about or the plot you are involved with hasn't progressed to the point where we can handle the request.
4. Another player needs to be online before we can handle your request.
5. Any number of other reasons why telling you that yours is the next puppet we will handle, is not a viable solution.
We will get to your puppet, when we get to your puppet. That's just the way it is. There is not a better solution that reduces time on our end, increasing information on your end, and also doesn't give people information that they may incorrectly assume to be 100% true and there for, cause them to get upset when it proves false or takes longer than the arbitrary amount they have in their head for an acceptable amount of time to wait.
"Alternatively maybe recruit some very low level staffers to puppet or do some other duties. I don't know many a certain some impatient no-lifer could be useful (Me). Although I don't think its a shortage of volunteers, I understand you can't let anyone start puppeting darcy or coletti without trusting them or at least testing their RPing skills/knowledge of the game/etc."
I would really like it if you spent some time reviewing the numerous BGBB posts that already cover all of this before starting new topics and making me, and others reiterate things that have already been covered in depth :(
"What interests me is the economy and how that drives RP, you need people to produce goods and fixers to sell them. Runners can distribute goods, the money all goes into purchasing gear that equip rival factions that creates more conflict. You could have drug dealers fighting over turf, you could pay to have a loudmouth spilling corp secrets killed."
This has nothing to do with puppets or the admin. Nothing you just described requires any admin assistance at all. The economy is in the hands of the players for the most part. Players can create drugs, sell them, etc. As they can for numerous other things in the game! You've got to spend some time in the game before you can do more than scratch the surface of what's going on. Layers upon layers. Like an onion. You need to RP to peel that onion back. Part of the way you get people to know you and trust you, is by chatting in bars and making friends and bonding.
"Perhaps I've got it all wrong. Problem is I'm too interested in the features of the game rather than the RP. I don't find chatting about inane things in the pub or on the SIC interesting. I like to feel like I'm advancing and tend to talk business too much on my chars."
This is a roleplay enforced game. Code and features are just icing on the cake.