This command allows you to let the admin know that you have an OOC issue with the game system that you cannot resolve.
This command should not be abused. Abuse of this command is a violation of our rules and will be subject to disciplinary action.
This command is not a replacement for xhelp for CRITICAL issues, like being stuck. For an issue like that, please xhelp first, and if no admin is available to help, or an admin directs you to, use this commands to submit a request.
To use the command you simply type it and then follow the prompts. You should leave detailed information about your issue. If you are stuck, for example, how did you get stuck. If you want to respec, WHY does it make sense that you be granted a respec.
Using this command does not guarantee that a admin will approve your request (for requests like language swaps and respecs).
If the request does not get filled and marked as complete within 2 weeks, it will be removed. This will cover cases where the service request is no longer relevant. You are welcome to resubmit the request if that happens.
USE THIS COMMAND WITHOUT XHELPING FOR:
- RESPEC REQUESTS - CLUB MEMBERSHIP ISSUES / REQUESTS - PERMA-PAD REQUESTS / MOVES - LANGUAGE UPDATES - MULLIGANS FOR ADVANTAGES - OTHER NON CRITICAL ISSUES
USE THIS COMMAND AFTER XHELPING FOR:
- STUCK CHARACTER (NO ADMIN ONLINE/ADMIN ONLINE UNABLE TO HELP) - OTHER CRITICAL ISSUES
If you want more information, please refer to this video: http://sindo.me/HkCJpSl4G