problem creating character

New to the game. When I click on the big 'create character' button, I get a window with

'here was an error.

Source IP Invalid (E_INVARG)'

I use Sea Monkey as a browser but I changed to various agent strings with prefbar to no avail.

Any fix or alternative ways to create a character (I suppose that you must begin by that :) )

Thanks!

Wanted to create to new character, went through the whole registration process, sign in worked perfectly fine however when attempting to create new character I am presented with an error stating: There was an error, Response unanswered. (Undefined).

I thought is was possibly the browser so I have tried both Firefox and Chrome and they all give the same error.

Is there a problem or am I going about the creation process incorrectly?

Much appreciated

Thanks