I wanted to address change. We make changes to the game multiple times a day. Sometimes, when there are a lot of admin on, and we are all working on our projects, we make drastic, sweeping changes that are very noticeable. Sometimes we make changes you might not ever notice. Background tweaks, damage tweaks, pricing tweaks, NPC tweaks...
This is how we operate. Sometimes we offer IC justifications for the tweaks/changes. Sometimes we tell you to act like 'it was always like that'.
Change is something everyone needs to accept. We tweak and change, add and remove, in a constant quest to find ever better game balance. Sometimes this involves making things more expensive, harder to find, or unavailable at places you are used to finding them. Sometimes, it means the opposite. Sometimes we realize that an innocuous change or addition we made at some point in the past had an adverse effect, and we seek to correct it. Sometimes we realize that a simple change we made had a hugely positive effect and we seek to reinforce it.
Either way, it's nothing personal. It's what we do. Roll with it. And definitely don't take it personally! You can always raise concerns or laud us with praise here on the BGBB.