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I keep trying to make a character but I am not getting an email with the log in info after I confirmed my email address, what am I doing wrong?
By Xellanethies at Jan 4, 2014 10:42 PM
I just registered yesterday and I have the exact same problem: I dont get the confirmation email. re-checked my email-address and made sure that I entered it correctly, checked my spam folder and everything. Its just not there.
What can I do?
By Newmark at Feb 3, 2014 4:42 AM
Have you checked your junk folder?
If problems persist email [email protected]
Detail the problems you're having, your username etc and they should be able to help you.
By Pocketface at Feb 3, 2014 4:48 AM
As I said: yes.
But thanks for the address, I'll email them :)
By Newmark at Feb 3, 2014 4:50 AM
Connecting as a guest and speaking to staff over xhelp may also help.
By Xenode at Feb 3, 2014 4:51 AM
Sorry, didn't read your post properly. It's getting pretty late here. You can always attempt to connect as a Guest and XHELP an Admin and see if any are available.
Or wait it out. I don't see many admin active at the moment in game, so sadly you may have to wait a little while until the issue is sorted.
By Pocketface at Feb 3, 2014 4:52 AM
no problem. I wrote an email and I guess I'll wait until tomorrow with trying the ingame xhelp so as to not cause the GMs superficial trouble by trying several ways parallel
By Newmark at Feb 3, 2014 5:35 AM
superFLUOUS trouble actually
By Newmark at Feb 3, 2014 5:37 AM
I had the same problem when I registered. The mail didn't even make it to my spam folder. I found that putting the domain name {sindome.org} on my email safe list solved the problem immediately.
By Goodluck at Feb 3, 2014 1:29 PM
