To be fair to this Wan person I have had problems logging into the website. I put my character's name in the first one and tab down to the second and type in my password and for some reason lately I've been having problems getting it recognise that I've done anything at all.
I was told I was getting password errors, but since my password is so simple my 15 month old could type it if I showed it to her a few times I think it might be just connection issues.
Then when I have managed to be connected to the website I've gotten a few connection errors from it saying that I wasn't logged in or holding a quickterm/standing near one when I was. Okay, yeah yesterday those errors were because I'd posed picking it up but didn't actually do it. But the day before they weren't.
As for step by step here it is in sllllloooooow motion:
Step 1. Log into game - you might think its simple and obvious, but hey you bet someone's tried it.
Step 2. Find a working NLM Streeterm or have your character be holding a NLM Quickterm. This means in their hands.
Step 3. Open your internet browser.
Step 4. Go to http://www.sindome.org
Step 5. Log onto website on main page. Enter your character's name and where it says password your game password.
Step 6. When you login a series of links will appear after the page connects. Click on the link for Quickterm.
Step 7. If you've never used the NLM site before create an account by registering.
Now if you can't figure it out after that I'm sorry, I can't help you.