The precursor to SIC
Amazon Chat = SIC v0.01 alpha?

https://theintercept.com/2022/04/04/amazon-union-living-wage-restrooms-chat-app/?utm_medium=email&utm_source=The%20Intercept%20Newsletter

"It's not a 'problem', it's a 'challenge'." -CorpSpeak dictionary, early 21st century