One of the things that I have enjoyed the most about the new player experience is learning about the various systems in the game. That learning has been done by seeking out characters who know about those systems.
There are maybe 3 piece of cyberware I've seen that fall under this conundrum.
There are other things beyond just cyberware that fall into a similar situation. It's stuff that reasonably would be on the package label, or someone in the profession should have the info at their fingertips at the very least, but there are no good FOIC sources available. It kind of breaks immersion when characters who are supposedly experts on such things don't have the information needed to answer questions.
Overall, this sort of notation and additional IC info would be a great help; for cyberware as well as other products/services. In general though, I think the game can do a lot better to arm professionals with the information they should ICly know, so that those characters can then relay it ICly to others.
It's not going to stop people from generating RP imo, folks calling their doctors to ask the questions that can be answered by the board is a proud Withmore tradition that I wholly embrace.
Cyberware is different, though. Each piece of cyberware has annoyingly custom logic and inserts askew all around the codebase. There's not a programmatic way to just have it tell the doctor what it does, and the help_msg has to strike a balance between being helpful OOG, and explaining things in character. It doesn't always reach that balance nicely, which is fair feedback.
Doctor's notes aren't the solution though for the help_msgs. Maybe instead just suggest slightly better help_msgs. (This is what's shown in help cyberware, and the board.)